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Engineering Management 250

by Bill Manofsky

I am a Georgia Tech Alumni of the ME class of 82. I spent several years in the aerospace industry where I designed flight hardware for the Space Shuttle and the Atlas II missile, was on the Tomahawk and Advance Stealth cruise missiles. My brothe graduated from the University of Tennessee and later became a flight instructor on the Space Shuttle.

We both left the aerospace industry in dismay.

I recently wrote a paper for a graduate management class I took last quarter. This paper has caused considerable stir among those whohave read it. The paper contains insight that I wish I had been exposed to when I was at TECH. Consider it a voice from someone who is 20 years further down the road.

I am bothered to see young people being aligned to go into engineering simply because they are good at Math and Science. This is propoganda. You can make a better living doing other things.

The message the paper presents will really sink home when basic needs such as paying a mortgage or raising a family overcome any technical zeal you may currently have. I hope it helps.

Engineering Leadership, a Dilemma

FORWARD

Dr. Richardson,

You made several statements in class on the 20th of November that really struck a nerve.

You mentioned that tacking on a fifth year to engineering curriculum is a solution to the dilemma of why engineers don't stay in engineering. I'm an engineer who has made the move into marketing, and I have no plans to move back.

I would like to use a case study format for this paper using my background as the reference to describe my perception of what I consider the engineering leadership dilemma we experience today.

Personally, if I had to go through a five-year degree, I would have gone broke at the end of the fourth year and would not have finished. I actually paid for my last quarter's tuition with the insurance proceeds from a car wreck I had gotten into.

As a co-op student, it already took me five and a half years to get my degree anyway, and I was $15,000 in debt when I graduated in 1982. Adding another year would just add to the misery and another year of lost income that would take probably a decade of 5% pay raises and promotions to make up.

BACKGROUND

My Father graduated with a degree in Industrial Design from the Cleveland Institute of Art. He was a highly skilled artist but realized that in order to feed his family, he had to find a Real job. He said that most artists only make money on their works after they are dead. Few rarely become Andy Wharhols or Pablo Picassos.

I emulated my Dad. I thought of him as a creative genius and an inventor. He is very talented and is always coming up with unique design solutions to complex problems.

He took a job in the industrial design department at a leading manufacturer who supplied large retailers with bicycles and lawnmowers. The company had been founded by a mechanical engineer who married into a wealthy family in Ohio. He used his wife's endowment to fund the startup. My father and a small handful of other designers developed inventions that generated considerable income for his employer. After twenty years with the company, he got "his place in the sun," as he calls it, by being promoted to the corporate Director of Design. My family benefited financially from this position but strangely enough, we were in no way affluent. What struck me odd was that for his position, he was not considered an executive nor did he receive stock options until much later in his employment. Yet, he and his staff had sole responsibility for designing the entire product line upon which this corporation was able to survive and prosper.

The "rich guys" in the company were in sales, marketing and the executive VP ranks. They got the perks, the bonuses, and lived affluently. The design group found itself much lower in the food chain. The engineering group- the group responsible for placing every nut and bolt in as financially efficient a way possible for large scale manufacturing- was at a level lower than the design group.

Since he was my dad, though I though the world of what he did and was greatly influenced by his creative abilities. I grew up in a home that had a full woodshop at my disposal in which I spent a great deal of time. At the age of thirteen, I demonstrated my early engineering design skills by building the runner up entry in the All-American SoapBox Derby in the State of Tennessee.

At that age, though, I just did not make the connection that creativity in American industry does not always equate to personal wealth. I was just a kid having fun on a summer project.

My dad lasted three years in his new Director position. He was defeated by nepotism within the company. The benevolent CEO passed on, and a son who lacked the leadership skills and foresight to run the company assumed the top post. The son refused to listen to the design suggestions of the retailers and began to dictate design from the top office. My father was fired when he was the first to challenge the unprofitable direction in which this steered the company. He also found himself in the position of scapegoat for all the failures the new CEO brought about.

The company showed poor earnings for the subsequent decade after my father left. It was later sold to a holding company in Sweden. Though, he was not entirely responsible for the company's profitability while he was there, his design skills did have a profound influence.

Losing his job meant economic disaster for my family and was the reason I ended up paying most of my way through college. It was several years before my dad would get a comparable position at another company.

I graduated in the top third of my class from a private college prep school in Tennessee. My SAT scores were in the top 90 percentile. Since I excelled in math and sciences, the guidance counselor and others- even the printed SAT Result Form- suggested I look to pursue an engineering career. The only career advice I ever received from Dad was to NOT to go into engineering. He recommended that I study economics and business. I should have listened to him.

I attended the Georgia Institute of Technology where I settled into the Mechanical Engineering program. I was quickly disillusioned by teacher to student ratios of 200:1 and instructors who did not have a command of the English language. Despite numerous setbacks and detours over five-and-a-half years, I persisted through the program and graduated with a whopping C average.

On several occasions at Tech we were fed the line of propaganda: "More corporate CEO's came from Tech engineering than any other school". I realize now that this was just another selling point to justify their existence and generate pride within the Tech organization. What they did not say was that these CEO's were no longer engineers and had gone to other schools for their advance degrees in either finance or marketing. No one ever made mention that they did not make the CEO level up through the engineering ranks. It took years of observation for me to realize that they had left this important point out.

After graduation, I entered the aerospace industry where I designed flight hardware for the space shuttle, was part of the Tomahawk cruise missile design team, and was heavily involved in stealth technology. I used to take pride in telling people what I did. Now, I could not buy a cup of coffee with a dime plus my background. I really thought I was making a contribution and that someday I would get a big payoff for my efforts.

I also quickly learned that I was to use little of what I had studied. From this did I feel like I had wasted my time in school? Yes. I learned more practical real-life engineering at the auto racetrack where I worked as a part-time racing mechanic while going to school. That was a real world laboratory. While my class mates were working on nebulous senior design projects like: "The Design of a Box that will Prevent an Egg from Breaking when Thrown from the Roof of a Tall Building", I was working on high performance racing engines.

I am astounded at what I was paid as an aerospace engineer in the mid eighties compared to what I see what new grads are getting in the semiconductor equipment industry today. Other professions start out low too, but there are significant opportunities to make more depending on how aggressive a person is. Yet still in engineering, salaries are inherently flat no matter how talented one is.

At General Dynamics, engineering management promoted mediocrity. There were no such things as "hot young engineers" who rapidly promoted up the ranks in the company. Unfortunately, I see the same mentality in the semiconductor equipment industry.

LEADERSHIP POSITIONS AREN'T IN ENGINEERING ANY MORE - OR MONEY TALKS, BS WALKS

Six years ago, I was working to get a job through a headhunter that only placed junior military officers recently freed from military service. I and a handful of other former junior officers were exposed to two days of intensive resume writing and interviewing seminars before they would let us interview with their corporate clients. In one of the discussions, we were presented with some very enlightening career direction information that had a profound impact on me. They told us that all corporations are structured the same way. In most cases, corporations are broken up into three groups as follows:

  1. Sales/Marketing
  2. Engineering/Manufacturing
  3. Staff (Human Resources, Finance, Public Relations, Legal, etc.


As former military officers, most of us had engineering degrees. Strangely enough, the headhunter's goal was to convince us to go into sales/marketing and not engineering/manufacturing. In fact, we were being looked at for our ability to promote into senior management through sales and marketing. Those whom they thought did not have promotion potential via this route were asked to interview elsewhere.

We were told that 90% of senior executives come from sales/marketing, that this is THE fast track. We should not fear sales since it is just the entry level to this fast track and that we should expect to promote into sales management WITHIN TWO YEARS. It was also suggested that during our careers we get MBA's from name universities to improve our chances for the highest level of promotion.

We were strongly encouraged to avoid engineering positions, since fewer than 10% promote out of engineering/manufacturing into the executive level. An entry level engineer should expect it to take at least ten years before his next promotion. ( My aerospace experience held this to be all too true ).

Lastly, we were told that a small minority of senior executives come from staff positions and that this area should also be avoided also.

I was dumbfounded at hearing this. They had hit the nail on the head. After fumbling through 8 years in the aerospace industry, which resulted in dejection and non-opportunities, a light had finally come on. I just wish someone had told me this when I graduated from college. I should have immediately tried for sales after graduation, but since I was the typical introverted and impressionable engineer, I was convinced I would go off and be the next Werner Von Braun at NASA. It took a long while for me to realize that you don't pay the mortgage designing parts of spacecraft.

I can understand the headhunter's tact from a financial standpoint also. Who would you rather have in your back pocket as a conduit for corporate placement fees: engineering managers who place low-paid engineers, or executive vice presidents who hire highly-paid general managers?

Ask yourself why the rest of the 75 people taking your class are going for the Masters in Engineering Management instead of off getting advanced engineering degrees. I think their main motivation is for the opportunity for a better income and the opportunity to move up out of the dregs of lower level engineering without having to get an advanced engineering degree. Those who hold tight to their engineering ideals are doomed to a life of low-paying jobs.

I think that they, like me, have figured out the "system". One can't advance into management without an advanced degree, to make more money, to improve the family's financial situation, to afford a mortgage, etc. Why would a person go through the struggle of working on a Masters in Mechanical Engineering when one can get their "check in the block" with a much simpler master's program in finance or management that will eventually produce more free time to enjoy the family and home? This is basic needs kind of stuff.

I know the president of a small supplier of filtration components for the semiconductor industry with annual revenues in excess of several hundred million dollars. He used to be a bodyguard for the CEO of a large aerospace company. When the aerospace company sold out, the CEO made him an executive in this spin-off. He eventually was promoted to President Funny thing. From body guard to president. He doesn't have an engineering degree which, would technically qualify him for the position, but the boss liked him. He does have two master's degrees. One is in Industrial Psychology and the other is in an educational discipline.

Does he use the information he learned from these advanced degrees? No, but when the company puts out the prospectus, they certainly mention these two degrees to give him and the company more credibility. Without these masters' degrees, I think the board would have to explain too many times why they have some fellow with only a Bachelor of Arts Degree sitting at the head of the company.

He has his "check in the block". He is also a multi - millionaire from stock options. He is not an engineer.

DYSFUNCTIONAL PROFESSION, DYSFUNCTIONAL LEADERSHIP

Engineering is inherently a dysfunctional profession. There are many, many more "Ted Kazinskis" out there that people think. Yet with all their technical training, which is in most cases socially stunting, engineers are asked to lead projects and manage people as they advance up the corporate ranks.

Something has to be amiss when more often than not, I see new grads with 4.0 grad point averages come in new to the job and fall flat on their face. From what I have seen, a 4.0 grade point average indicates mastery at taking tests and doing homework. It gives no indication of the person's creativity or ability to put that knowledge to good use.

All too often I do see non-technical or even non-degreed individuals excel when they hit sales. This is an area where they use all their faculties to make significant accomplishments for the corporation. The world of sales is a much larger arena that they bring the engineers into only when its is technically necessary, only to put the engineers back into their respective boxes before they can place themselves in awkward situations.

I saw a movie several years ago that made the bleak situation in the aerospace industry really sink home.

Two fighter jocks crashed their F-14 out in the desert. After parachuting to safety, they set out looking for help. They ran across this old man living in a beat up trailer in the middle of the desert. In his trailer were pictures of old jet fighters from the 60's and 70's. The old man noticed the F -14 patches on their flight suits and immediately started boasting about how he was part of the F-14 design team and all the nebulous components he had designed for it. He also said that he was now living off his "retirement" from the company. I found this scene quite ironic and so very true. It was also ironic that Hollywood had written this character true-to-life. Are all engineers so easily stereotyped???

I got to experience this same type of situation in real life while working at General Dynamics as an aerospace engineer. One of the senior design engineers I worked with, on his retirement from 30 years with General Dynamics Convair in San Diego, had gone to a jeweler to have his 5, 10, 15, 25, and 30 year gold anniversary year pins melted down to make into a ring. The latter three had quarter-carat diamonds that he was going to have set into the ring. He was astounded when the jeweler called him a couple of days later to let him know that there was not enough real gold in all of the pins to make a complete ring, and that two of the three diamonds were fake. The company had cheated him and he didn't know it until after he had retired. This was a guy who had played a role in the design of the Atlas missile and the Tomahawk cruise missile. He was important to the survival of the company. He now lives off his meager life savings and a very meager pension in a trailer on the beach in Baja.

My last assignment before I quit the aerospace industry was to design an advanced stealth cruise missile with the top missile design engineer at General Dynamics. I though I had reached the top of the engineering pyramid. Here I was, working side by side with another engineer who had contributed much to the company and the industry. I was quite surprised and dejected when he told me that after 20 years with the company, he only made $50,000 per year. In 1988, this definitely put him in the lower economic class of the west coast. I saw the financial handwriting on the wall. Twenty years of 5% pay raises ( the standard raise that all engineers get ) rubber-stamped by engineering management really doesn't amount to much, especially when one lives in Southern California.

To me, this represented a lack of engineering leadership at General Dynamics. Engineering management did not have any leverage to improve the livelihoods of the engineering professionals in their organization. This had a rebound affect that hit these engineering managers as well- Since the pay scales of the engineering ranks were set low, there was no reason for the company to set the pay scales of engineering management very high - a double whammy. There would be too much of an imbalance if engineering management was compensated out of proportion to their subordinates. Engineers are not good at negotiating themselves into higher pay brackets and this is a sad fact.

In engineering, upward mobility is too flat, but accepted as the status quo. The correct course of action would be to quit at the point you found out it would take ten years to promote to a significantly more lucrative position. Well, it does take ten years to promote to the next position as an engineer, but like lemmings we follow the next guy up the ladder over the cliff into the abyss.

Human resources departments do a wonderful job to hold down the compensation paid to upper level engineering managers. They are paid far less than their financially-trained counterparts elsewhere in the company. I was enlightened to this pay disparity by one of the human resource managers at work recently. Admittedly, my company holds salaries low to inhibit people from leaving to form their own companies. It purposely denies future competition the seed money to start. This is an admission by my company that it considers its own in-house engineers to be a valid threat, and the holders of the basic knowledge necessary to successfully compete.

The guys at General Dynamics who got the perks and the rewards were the marketing and sales guys who were all former fighter jocks. Deja-vu to what my father had experienced. I now make more in middle level marketing in the semiconductor industry than a Center Director at NASA.

ENGINEERING LEADERS

I consider Kelly Johnson of Lockheed, the originator of the Skunk Works and the head of the SR-71 project, the last of the great notable aerospace engineers. I don't think that anyone in this day and time either in an industry or out is able from an engineering standpoint to attain the notoriety that he has. Maybe Andy Grove of Intel can be considered at the same level, but I don't think his reputation extends far enough out of Silicon Valley.

The way Mr. Johnson portrayed himself in his biography, you would think he designed the U-2 and the SR-71 himself. But behind the scenes he had a very talented had picked team of engineers that designed and invented the widgets that came together to form the assemblies that made it all happen. The SR71 was completed in a phenomenal 11 months, from the placing of the original set of requirements, to the rollout of the first aircraft. He had total control of the product and would not involve the customer until he was ready to show it to them. The Air Force and Navy programs I worked on took years to develop.

In his spare time, Kelly would practice solving differential equations related to thermodynamics, heat transfer, and aerodynamics. He was an engineer's engineer. At that time, the larger aerospace companies paid very handsome salaries and bonus packages to keep and motivate their key people. This was a very large carrot for up-and-coming engineers to chase after.

This carrot was taken away from the aerospace industry when the "bean counters" from the government Defense Contracts Agency came in and set engineering pay scales to equal civil servant pay scales. I guess the civil servants working within the aerospace industry saw the disparity in the pay scales and complained. So, as usual, instead of giving the civil servants a pay raise, they went into all the government contractors and drove down civilian pay scales.

Engineering management had no leverage to counter this. It was not like all the aerospace engineers were members of a labor organization that would negotiate for them otherwise, they would have gone on strike. This action by the government cast in concrete that aerospace engineers were slave wager earners equal to civil servants and had absolutely no leverage as professionals. This condemned them and their families to substandard living conditions for the duration.

Most Aerospace companies are located in large metropolitan areas with high living costs. A whole army of contract aerospace engineers exists (aka: "job shoppers") that feeds talented designers and engineers to the industry. On most of the projects I have worked on, these were the most talented and senior engineers, yet they were not full time employees of the companies. In most cases they got tired of waiting for a management position and opted for a nomadic lifestyle that allowed them to double their income. They are paid by the hour and have learned to negotiate very well as opposed to their "direct" counterparts. They are despised by engineering mangement who has to hire them out of necessity. In the long run, they earn incomes substantially higher than their non-contract counterparts but are responsible for their own insurance, Social Security payments and taxes. They usually enjoy the same longevity, and only get laid off only a couple of weeks before the direct employees do. They are a product of the engineering environment that exists.

I recently had the opportunity to read Lee Iaccoca's autobiography. In it, he described how Ford Motor Co. paid for most of his schooling. He got a Master's Degree in Mechanical Engineering. His first assignment was to design a widget for one of the new models. When he realized he would be doing this type of work, he immediately left to go into marketing much to the chagrin of the engineering management who had footed his way.

Mr. Iaccoca represents today's engineering leader where Kelly Johnson is a remnant of the past. In marketing, not engineering, Mr. Iaccoca was able to become the "father" of the Mustang. In this he used customer demand to drive "his" design. In today's world he was able to be a more successful engineer in the Marketing Department of Ford Motor Company than in the Engineering Department.

My life took an unusual turn as I left the aerospace industry. What I saw in 1987 was that we were badly beating the Soviets at a financial war. They were literally going broke trying to counter all the new weaponry the U.S. was putting up against them. I figured that with the fall of the Soviet Union, I would be out of a job. I was correct. A year after the Berlin wall fell, General Dynamics in San Diego was sold to Hughes Aircraft. Hughes laid off 30,000 of my former co-workers.

By that time, I had safely escaped to Navy Flight School.

By the way, the president of General Dynamics got a 2 million-dollar severance package in that same deal.

LEADERSHIP AND LEVERAGE

Life is a continuous negotiation. Whether you are changing jobs or looking to buy a new car. How well you do is directly related to the negotiating position you put yourself into. Leverage is the key. Even a guy with multiple graduate degrees from Harvard can be out-gunned by an uneducated real estate banker if he doesn't have the leverage to talk down the price of a mortgage. I can't even leverage myself into any reputable MBA program with my whopping "C" average from Georgia Tech.

Ask yourself this question: If there an oversupply of lawyers and a shortage of engineers, why can lawyers on a whole make a lot more money than engineers? It's because engineers have their salaries set by non-engineer led corporate compensation committees.

Additionally, partners in law firms set their own compensation and pay themselves very handsomely. Kind of like the "fox running the henhouse". They are their own compensation committees. They don't have people from outside their profession setting their compensation as we do in engineering. The overinflation of their salaries has a trickle-down effect that enhances the compensation possibilities of their subordinates. Additionally, lawyers can leverage high fees since their clients are looking at jail time if they are not successful.

Doctors have a similar leverage. "Pay a lot of money to me, or walk away to die". They usually get what they demand. They are recently losing their "fox running the henhouse" advantage as their rates are now being set by non-medically trained HMO beancounters. This is happening because HMO's got smart. They shipped in thousands of foreign-trained MD's who line up for the opportunity to work in the U.S no matter what the salary. This has forced physician compensation down and is breaking the back of the "medical giant" in this country.

Engineers will never enjoy this "fox running the henhouse" leverage as long as their salaries are set by people outside their profession and as long as they are managed by engineers who are weak negotiators. Engineering Directors don't define the pay scales and find it politically incorrect to challenge or alter them. An engineer who is an employee of a corporation should never be considered a professional along the same lines as a lawyer or a doctor.

Even at Georgia Tech, this disparity in compensation occurred. Mechanical Engineering was one of the top degrees one could get. Yet MY professors only were paid only $30,000 per year. They had to supplement their income with consulting fees. This should have been a big red flag to me, but I ignored it.

The degree that all the football players went for was Industrial Management. At that time, a finance professor in Industrial Management was hired in at $80,000 per year. They justified this salary because it was hard to get people to come in from the private sector and that this was a salary competitive with the private sector. That is when I should have changed over to Industrial Management.

Another far-reaching example of how engineers give away their talents is in the assignment of patent rights to the company they work for. Who would sign away the rights to potentially millions of dollars worth of intellectual property to their employer? I did. I had no negotiating leverage. I needed a job.

It would be nice if the engineering leadership of this country would lobby for at least a 50-50 split of this revenue. It would affect the engineer- negotiators as much as it would affect the line engineers.

Lawyers who win liability suits command at least 40% of their client's judgment. Engineers should get at least a portion of the profit realized from any idea they originate even if they used company assets. The company’? portion should only be justified because they supplied the resources. They should not get the whole thing.

This would be nice, but it will never happen. It is more than an issue of supply and demand. It is an issue of long-established, strongly-entrenched, introverted professional culture that doesn't take care of its own.

The medical profession that we see today is the result of at least a 200-year evolution that has greatly defined the compensation. They have evolved from a largely academic organization centralized in the larger universities in large cities. The legal profession has had a similar evolution resulting in a national bar association for standardization. Engineering does have it's professional accredidations for civil engineering etc. but for the vast majority who's creativity have given us the 747, the Corvette, and the Space shuttle, the PE license is meaningless.

SOLUTIONS FOR BETTER ENGINEERING LEADERSHIP

The solution may lie is in having a regulating body for design engineers similar to the AMA and the BAR association who could leverage its assets to lobby for legislation. This would enhance engineering compensation levels and grant employed engineers a significant stake of any patent that an engineer generates. At the same time, this organization would partner with universities to provide strict guidelines for the certification of design related engineering disciplines and provide avenues for continuing education. This is necessary because there are too many "cowboys". Engineers lack a common identity and are used to acting as mavericks.

Case in point: The head of the structural analysis group at General Dynamics hired a contract engineer to help with a temporary overload of work on one of the current project. He was assigned to help with the structural analysis on one of the parts to the Atlas missile redesign that I was working on. In this case, the part was a main spar that supported a strap on solid rocket booster. After about a month working with this guy, I realized he was in way over his head. The questions he was asking about analysis were just too basic. I approached his manager who immediately went into denial and touted this guy's academic credentials. As it turned out, his telephone bill gave him away. He was calling a mentor in Los Angeles who was giving him free advice over the phone on how to analyze the parts he was assigned. His master's degree was bogus also, yet the company was paying him $40 per hour with overtime (approximately $30,000) in the 3 months it took to discover him. He was so bold to think he would not get caught that he purchased a new car.

This is a classic case for the need for a certification body for engineering disciplines that not only provide standardization for training but also track key individuals in the profession and certify them as "genuine" to perform as advertised. This standardization can only lead to an uplifting of financial compensation for engineers and a greater retention within the ranks. Ideally, this body would have licensing authority over engineers and the political and organizational clout of the Teamsters Union.

Additionally, American engineering courses need a complete facelift. A hands-on journeyman program similar to those in European industry should be adopted for those entering engineering fields. U.S. co-op programs have been a good start, but are not enough when at the same time engineering curriculums are displaced into irrelevance by academia. Industry should take a greater role. Exposure to customer interaction should be mandatory to at least give engineers a taste of social awareness as a part of the path to success.

Entry into professional trade associations should be encouraged as the next step beyond the journeyman level, with sights set at certification and higher earning potential driven by advanced engineering studies.

This would be a cradle to grave approach, with the main goal of keeping good engineers in the profession instead of driving them from it.



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